How inspections are delivered

Non-ATEX inspections: DIR coordinates and aligns certified contractors to perform the work.

ATEX inspections: DIR performs the inspections directly.

Inspection & Field Services

AI Coding & Asset Data

TURN INSPECTION DATA INTO USEFUL INFORMATION.

Inspection coding and asset information support for pipeline and manhole networks.

Service scope

  • Pipeline coding support using PACP/MACP workflows
  • Manhole condition assessment using MACP workflows
  • AI-assisted analysis through the Pallon platform
  • Data integration and asset condition reporting

How it supports your project

DIR supports condition assessment, defect validation and maintenance planning with organized inspection data. Engineering professionals remain responsible for engineering evaluations and rehabilitation design.

AI Coding & Asset DataPallon AI-powered Sewer Assessment

AI Coding Services — Pipeline (PACP/MACP)

DIR provides end-to-end management of AI-based coding and analysis for sanitary and stormwater pipeline & manhole  CCTV inspections through the AI Pallon platform.

Full Inspection Data Workflow

Our service supports the full inspection data workflow, including data integration, quality control, AI-assisted defect coding, technical reviews, validation, and final reporting. All deliverables are reviewed to ensure compliance with client requirements and applicable NASSCO PACP & MACP standards. By combining Pallon's advanced AI capabilities with DIR's technical oversight, we enable asset owners to achieve faster turnaround times, with consistent defect classification, and reliable condition assessments.

Pallon AI Technology

At the heart of Pallon's AI technology, deep neural networks reliably detect, localize, and quantify all defects within sanitary and sewer pipes & manholes. Pallon's models are capable of distinguishing more than 300 main and subclasses of defects, enabling the reporting of all damages required by NASSCO PACP & MACP  coding standards. Pallon's neural networks are trained on millions of images gathered in hundreds of different cities around the world.

3D Reconstruction & Precision

To accurately locate each detected defect in the real-world, Pallon AI software builds a detailed 3D reconstruction of each pipe. Their state-of-the-art computer vision pipeline technology tracks hundreds of thousands of key-points in pipe & manhole images to recover the position of the robot and the shape and structure of the pipe & manhole with millimeter precision.

AI Coding Services — Manholes (MACP)

DIR provides end-to-end management of AI-based coding and analysis for manhole Level 2 inspections through the Pallon AI platform.

Complete Inspection Data Workflow

Our service supports the complete inspection data workflow, including data integration, quality control, AI-assisted defect coding, technical reviews, validations, and final reporting. All deliverables are reviewed to ensure alignment with client requirements and applicable NASSCO MACP Level 2 standards.

Faster Turnaround, Consistent Results

By combining Pallon's advanced AI capabilities with DIR's technical oversight and manhole inspection expertise, we enable asset owners to achieve faster turnaround times, consistent defect classification, and reliable condition assessments. This delivers inspection data that can be confidently used to support maintenance planning, rehabilitation prioritization, and long-term asset investment decisions.

AI Asset Management

DIR delivers comprehensive AI-driven asset management services for pipeline and manhole networks through the Pallon platform.

Full Asset Life-Cycle Support

Our service supports the entire asset life-cycle, including data integration, AI-based condition assessments, defect validations, and asset performance reporting. By leveraging Pallon's advanced AI analysis alongside our asset management expertise, we provide accurate, consistent insights into network conditions, risks, and potential prioritization.

Optimized Maintenance Planning

Our AI-driven approach enables asset owners to optimize maintenance planning, engage engineering professionals for the development of appropriate rehabilitation programs, and support long-term capital investment decisions.

Have an asset you need to understand?

Tell us about your inspection, reporting or field support requirements.

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